Support Center
We're here to help you succeed on your health journey! Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
🔍 How does AI food scanning work?
Simply take a photo of your meal using the camera feature in the app. Our advanced AI technology analyzes the image and provides instant nutrition information including calories, macronutrients, and micronutrients. The process takes just 2 seconds!
👨⚕️ How do I connect with a health coach?
Navigate to the "Connect with Coaches" section in the app. Browse certified fitness coaches and nutritionists, view their profiles and specialties, then send them a connection request. Once accepted, you can chat directly and receive personalized guidance.
🤖 What is the 24/7 AI Trainer?
Meet "Trainer Sisir" - your personal AI nutrition coach available anytime, day or night! Ask questions about nutrition, get meal suggestions, receive recipe recommendations, and get instant answers to help you make healthier choices.
📊 How accurate is the nutrition data?
Our AI-powered system provides highly accurate nutrition information. However, portion sizes are estimated based on visual analysis. For maximum accuracy, you can manually adjust portion sizes after scanning.
🔒 Is my health data secure?
Absolutely! We use bank-level encryption to protect your data. Your health information is stored securely and only shared with health professionals you explicitly choose to connect with. We never sell your personal information.
💰 Is the app free?
Calorie Vita offers a free tier with access to core features including AI food scanning, basic tracking, and the AI trainer. Premium features such as advanced analytics, priority coach connections, and ad-free experience are available through subscription plans.
📱 Which devices are supported?
Calorie Vita is available for both iOS and Android devices. The app requires iOS 13.0 or later, or Android 8.0 (Oreo) or later. Check the App Store or Google Play Store for specific device compatibility.
🔄 Can I sync data across devices?
Yes! When you create an account and log in, your data is automatically synced across all your devices. This means you can access your food logs, progress, and goals from any device seamlessly.
Get Help
Can't find what you're looking for? Our support team is ready to help!
Report a Problem
Found a bug or experiencing technical issues? Please email us at contact@calorievita.com with details about the problem.
Feature Requests
Have an idea to improve Calorie Vita? We'd love to hear it! Send your suggestions to contact@calorievita.com. Your input helps us build a better app for everyone.